How can we help? 💚

Knowledge base

• Submissions

  • Artist Quick Start Guide
  • Artist Success Stories
  • How does Content ID work?
  • What happens if my track gets signed?
  • How long will it take for my demo to get listened to?
  • What's the difference between a 'One to One' and a 'One to Many' submission?

  See all 20 articles

• Credits

  • What are credits and how do they work?
  • When will I receive my credits?
  • Can I use LabelRadar for free as an Artist?
  • How does the '30 Day Listen Guarantee or Your Credits Back' rule work?
  • Do credits work similarly for PRO users?
  • What is Xsolla?

  See all 7 articles

• My Account

  • How to add socials to your profile
  • What happens when I block someone?
  • What are Artist Watchlists?
  • I can’t remember my password!
  • How do I change my account email?
  • Why aren't my Instagram followers showing?

  See all 11 articles

• Contests

  • When will contest winners be announced?
  • Can I share my remix/upload on socials?
  • Can I submit a contest entry after the time has run out?
  • How to Create a Remix Contest
  • How to Select a Winner for Your Remix Contest
  • Does it cost credits to submit contest entries?

  See all 11 articles

• Labels

  • Label Quick Start Guide
  • How do I embed my submission portal on my website?
  • How do Artists submit their demos to me?
  • Why does an artist have to choose a 20 second clip of their track when they submit?
  • Is LabelRadar free for Labels and Promoters? (Hint! Yes)
  • If I skip a track what happens?

  See all 9 articles

• Get in Touch!

  • Request an Account 👤
  • Product Feedback 💬
  • Report a Bug 🔧
  • How do I report another user? ⚠️
  • Open a Ticket 🎟️